Global Atlantic is a major provider of life insurance and annuity products, with many policies originating from companies it acquired or reinsured over the years. Because of this complex history, beneficiaries often encounter unexpected delays or denials when filing a claim. These denials can feel confusing, especially when the insured paid premiums faithfully and believed their family would be protected.
The good news is that many Global Atlantic life insurance denials can be challenged and overturned with a strategic, evidence based approach.
This page explains why Global Atlantic denies claims, how these denials can be reversed, and what steps beneficiaries should take immediately.
How Global Atlantic Handles Life Insurance Claims
Global Atlantic administers a wide range of policies, including term life, universal life, indexed universal life, and variable universal life. The company also services older legacy policies originally issued by other insurers. Because of this variety, denials often stem from administrative issues, policy specific rules, or documentation gaps.
Common Reasons Global Atlantic Denies Life Insurance Claims
Legacy Documentation and Acquisition Issues
Global Atlantic has acquired or reinsured blocks of business from multiple insurers. As a result, some denials arise from missing documents, outdated beneficiary forms, or incomplete records. Beneficiaries should not assume that Global Atlantic’s files are complete. A full claim file request often reveals gaps or inconsistencies that can be used to challenge the denial.
Alleged Policy Lapse or Nonpayment
Global Atlantic may deny a claim by stating that the policy lapsed due to missed premiums. These denials often involve automatic bank withdrawals, billing changes, or confusion during job changes or retirement. Many families discover that the insured attempted to pay or that Global Atlantic misapplied payments. A detailed review of payment history can reveal that coverage should have remained active.
Contestability Period Investigations
If the insured passed away within the first two years of the policy, Global Atlantic often conducts a detailed investigation. The company may allege that the insured failed to disclose a medical condition, medication, or lifestyle factor. To uphold the denial, Global Atlantic must prove that the alleged misstatement was material and that the policy would not have been issued if the truth had been known. Many denials fail under legal scrutiny.
Cash Value and Policy Loan Issues
For permanent life insurance policies, Global Atlantic may deny a claim based on insufficient cash value or excessive policy loans. These denials often hinge on whether proper notices were sent and whether the insurer followed required procedures. Annual statements, lapse notices, and loan records are essential in evaluating these claims.
AD&D Denials Based on Cause of Death
Accidental death claims are denied at a high rate. Global Atlantic may argue that the death was caused by illness rather than an accident or that an exclusion applies. These cases require a careful review of medical records, accident reports, and the exact policy wording. Many AD&D denials rely on assumptions rather than evidence.
Beneficiary Form Issues and Disputes
Global Atlantic may delay or deny payment if the beneficiary designation is unclear, outdated, or contested. These issues often arise after divorces, handwritten changes, or missing forms. When multiple people claim the benefit, the insurer may delay payment or file an interpleader lawsuit. Beneficiaries should act quickly to protect their rights.
What Beneficiaries Should Do After a Global Atlantic Denial
A denial letter is not the end of the process. Beneficiaries have strong legal rights, and many Global Atlantic denials can be reversed with a structured approach.
Request the Complete Claim File
Global Atlantic must provide all documents, internal notes, medical reviews, and communications related to the denial. This file often reveals inconsistencies or missing information.
Review the Policy and All Related Documents
Beneficiaries should examine the full policy, including riders, amendments, annual statements, and any documents from prior insurers. Many denials rely on selective interpretations of policy language.
Investigate Administrative or Notice Errors
For permanent policies, notice requirements are critical. For older policies, documentation gaps are common. Identifying these issues can be the key to overturning the denial.
Challenge Unsupported Findings
If Global Atlantic relied on incomplete medical records, incorrect assumptions, or flawed calculations, these findings can be challenged with evidence and expert review.
Prepare a Strong Appeal
A well prepared appeal can reverse a denial and secure full payment. For ERISA governed plans, the appeal is especially important because it becomes the entire record for any future lawsuit.
Why Global Atlantic Denials Are Often Reversible
Many Global Atlantic denials are based on administrative errors, incomplete investigations, or misinterpretations of policy language. When beneficiaries challenge these decisions with a structured, evidence based approach, they often succeed. Global Atlantic must follow strict legal standards, and when they fail to meet those standards, beneficiaries can recover the full benefit.
Get Help With a Global Atlantic Life Insurance Denial
If Global Atlantic has denied or delayed your life insurance claim, you do not have to navigate the process alone. A strategic review of the denial can uncover the path to recovery and protect your rights.